[01] IT support
IT support in Valais
Slow computer, viruses, patchy Wi-Fi or a stubborn printer? We help on site anywhere in Valais or remotely, quickly and with clear explanations.
[02] Two ways to help
At your place or remote.
We come to you
At your home or office anywhere in Valais: Sion, Sierre, Martigny, Monthey, Brig, Visp and surroundings. Ideal for hardware, networks and installations.
No travel needed
With your permission, we connect to your computer through a secure link. You see everything we do, and access ends when the session is over.
[03] Problems solved
What we fix.
Slow computer
Clean-up, faster start-up, updates and tips to get your PC or Mac running smoothly again.
Viruses & malware
Scanning, threat removal, hardening and lasting protection for your devices.
Installation & setup
New computer, software, printers, scanners: everything installed and ready to use.
Wi-Fi & network
Unstable connection, dead zones, router set-up, printer and file sharing.
Backups & data
Automatic backups set up, and your files moved to a new device.
Email, accounts & phones
Email, Microsoft 365, iCloud, syncing, smartphone and tablet set-up.
IT help close to home.
When technology stops working, you need a fast fix and someone who explains things simply. Cimeris offers IT support and computer repair in Valais for households, seniors, freelancers and SMEs, on Windows and macOS alike.
For small businesses, we can also provide ongoing support: workstations, backups, security, email accounts and advice before buying new equipment. The goal: IT that saves you time instead of wasting it.
The fastest way to reach us: a WhatsApp message to +41 79 717 08 79 with a short description of the problem (and a photo of the screen if possible).
Our flat fees: from CHF 69 per remote session and from CHF 99 on site in Valais. See our prices.
[04] FAQ
Frequently asked questions.
Do you make home visits across Valais?
Yes, we help at homes and businesses in both French-speaking Valais and Upper Valais: Sion, Sierre, Martigny, Monthey, Conthey, Brig, Visp and surroundings.
How does remote support work?
You install a small, secure remote-access tool. With your permission we access your screen, you see every step, and the connection is closed at the end.
Do you work on both PC and Mac?
Yes, we support Windows and macOS, as well as smartphones and tablets.
Do you help businesses?
Yes, freelancers and SMEs: one-off fixes, workstation set-up, backups, security and ongoing support.
What's the quickest way to reach you?
WhatsApp or phone at +41 79 717 08 79. Describe the problem in a few words and we'll reply with a solution or a proposal for a visit.
[+] Other services
Everything you need to reach higher.
Ready to aim higher?
Tell us about your project — we'll get back to you quickly with a clear proposal.